WellNow Urgent Care | Monroe
Emergency Medicine • Monroe, MI
Ratings by platform
- Google/Birdeye (Monroe, MI): 4.9 out of 5 (533 reviews)
- Solv Health (Monroe, MI): 3.0 out of 5
What patients say
Patients praise
- efficient and quick service for some patients
- friendly and compassionate medical providers
- clean and organized facilities for many visits
- convenient for routine services like DOT physicals and X-rays
Common complaints
- reports of unfriendly or unprofessional staff/receptionists
- billing and collections issues
- long wait times and appointment scheduling problems
- potential misdiagnoses
- lack of accessibility features like automatic doors
In patients' words
"The staff was very friendly and respectful. Highly organized and efficient. I had a great experience and will go back again if needed. On a scale from 0-10 I would give them a 12."
— Trucker Guide user review (Monroe, MI)"the girl at check in and the nurse that took my vitals, were BEYOND unfriendly and unprofessional. They made me feel like a bother for being there."
— Local Guide World user review (Rochester, NY area)"I received a bill almost 2 years after I went. They are threatening to send it to collections."
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