Mercy Health Urgent Care, Monroe
Emergency Medicine • Monroe, MI
Ratings by platform
- Solv Health: 5.0 out of 5 stars (83 ratings / 22 reviews)
What patients say
Patients praise
- Fast service and minimal wait times
- Friendly, professional, and knowledgeable staff
- Efficient check-in processes
- Good communication from physicians
Common complaints
- Reports of rude staff and administrative errors (e.g., misspelling names)
- Occasional instances where patients did not receive the specific answers or treatment they were seeking
In patients' words
"Walked right in and taking care of quickly. Very little wait in waiting room and examination room. Staff was friendly and professional."
— Solv Health review"They were very quick with checking in and staff very friendly . Just didn't get answers I needed so had to go to another urgent care!"
— Solv Health review"The receptionist was rude asf. We spelled out our daughter's name 3 different times and she STILL spelled it wrong!"
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