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Obstetrician and Gynecologist - Obstetrical and Gynecological ...

Obstetrics and Gynecology (OB-GYN)Monroe, MI

★★★★★4.5/5121 reviews across 6 platforms

Ratings by platform

  • Healthgrades (Dr. Sara Klug, DO): 4.4 out of 5 (13 reviews)
  • Healthgrades (Dr. Jason Wilson, MD): 4.3 out of 5 (6 reviews)
  • Birdeye (Dr. Adrienne M. Williams, MD): 4.7 out of 5 (40 reviews)
  • WebMD (Dr. Janice Pharr, MD): 5.0 out of 5 (37 ratings)
  • Vitals (Dr. Rafael B. Armstrong, MD): 3.2 out of 5 (13 ratings (7 written reviews shown))
  • WebMD (Dr. Sara Jones, DO): 4.0 out of 5 (12 ratings (1 review shown))

What patients say

Patients praise

  • Patient reports feeling cared for/respected and that the doctor is patient, kind, and explains things well.
  • Positive experiences with communication and thoroughness (e.g., listening, taking time, answering questions).
  • Staff and office experience described as pleasant/professional/courteous in several reviews.
  • High overall ratings for some providers (e.g., 4.7/5 on Birdeye and 5.0/5 on WebMD for specific doctors).

Common complaints

  • Some reviews include strong complaints about inattentiveness/nonchalance, missed information until late in pregnancy, and relocating communicated too late.
  • Other complaints include poor bedside manner, being “unconcerned,” and issues described around post-op appointment handling/length of waiting in a room.
  • Vitals review includes very negative feedback describing a ‘fraud’/rude/lack of trust, plus a negative delivery/C-section experience including infection and long wait.
  • Overall patient experience is not uniformly high across providers; at least one provider is relatively low-rated (e.g., 3.2/5 on Vitals).

In patients' words

"“Dr. Klug waited until I was seven months pregnant to ‘mention’ that she’s relocating.”"

Healthgrades review excerpt for Dr. Sara Klug, DO

"“Had an amazing experience with Dr. Wilson! Very professional, caring, and make sure you have no worries or concerns!”"

Healthgrades review excerpt for Dr. Jason Wilson, MD

"“I only leave this review as constructive criticism. I was left in a room had naked for 1.5 hours.”"

Birdeye review excerpt for Dr. Adrienne M. Williams, MD

"“5.0 (37 Ratings)… Staff was courteous… Did Well (37)”"

WebMD profile summary for Dr. Janice Pharr, MD

"“Delivered my second child several years ago. Csection, got infection, bad experience. Long wait. I would not recommend”"

Vitals review excerpt for Dr. Rafael B. Armstrong, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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