Behavioral Health Services - Family Medical Center of Michigan
Mental Health Services • Monroe, MI
Ratings by platform
- Yelp (via MapQuest): 3.0 out of 5 stars (2 reviews on Yelp)
What patients say
Patients praise
- Doctors and PAs are described as amazing, helpful, and knowledgeable
- Clinic described as accommodating to patients in an orderly manner
Common complaints
- Front office staff perceived as unfriendly or rude
- Long hold times for phone calls
- Internal reports of poor management and high staff turnover
In patients' words
"The doctors and PAs that work there are amazing. However the front office staff are always unfriendly or just rude. I've never tried to call there without nearly an hour wait on the phone."
— Yelp/MapQuest reviews"Always get great care and Dr. stegmeir is always helpful and knowledgeable. The place gets busy but they do their best to accomodate everyone in an orderly manner."
— Yelp/MapQuest reviews (Patrick W.)More clinics in Monroe
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