Trinity Physical Rehabilitation - Moline - UnityPoint Health
Physical Therapy • Moline, IL
Ratings by platform
- Birdeye: 1.9/5 stars (57 reviews)
What patients say
Patients praise
- highly dedicated and professional individual therapists (physical, speech)
- effective treatment plans leading to pain relief and physical improvement
- instances of compassionate and helpful nursing/clinical care
Common complaints
- reports of rude or unprofessional front desk/registration staff
- difficulties in scheduling appointments or reaching staff by phone
- long wait times for services like blood draws
- general dissatisfaction with hospital communication and processes
In patients' words
"She listens and genuinely cares; much of a patient’s healing is just having a dedicated advocate. I hope UnityPoint treats her like gold and keeps her forever."
— Patient review for physical therapy at SouthPark Pointe location"Was basically treated with suspicion and rudeness by whoever was at the front desk registration. These people just love having a crumb of power to hold over your head."
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