MercyOne Genesis Moline Endocrinology Care
Diabetes Care • Moline, IL
Ratings by platform
- MercyOne official provider page (Dr. Ramarao Pradeep): 4.6 out of 5 (232 ratings)
- MercyOne official provider page (Dr. Jayashree Gowda): 4.5 out of 5 (231 ratings)
- MercyOne official provider page (Melissa Caldwell, APN): 4.7 out of 5 (169 ratings)
What patients say
Patients praise
- Highly knowledgeable and professional providers
- Effective treatment for diabetes and hormonal conditions
- Staff perceived as courteous and helpful by many patients
- Providers described as good listeners by satisfied patients
Common complaints
- Perceived lack of time during appointments and feeling rushed
- Difficulty reaching the office by phone
- Frustration with complex or unclear billing processes
- Occasional reports of dismissive or unprofessional bedside manner
In patients' words
"She never rushes and answers all our questions... My husband is involved in my care and she makes sure he understands everything. Fantastic."
— MercyOne Patient Review (Melissa Caldwell, APN)"Doctor visit lasted less than ten minutes. Every time."
— MercyOne Patient Review (Dr. Ramarao Pradeep)"This is the worst place to go... their office staff doesn't care about what's happening, they don't record the information you give them or call back..."
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