MercyOne Genesis Moline Physical Therapy
Physical Therapy • Moline, IL
Ratings by platform
- LocalityBiz (Genesis Physical Therapy - general): 5 out of 5 stars (example)
- LocalityBiz (Genesis Physical Therapy - general): 2 out of 5 stars (example)
What patients say
Patients praise
- Friendly and professional reception staff
- Knowledgeable, compassionate, and empathetic therapists
Common complaints
- Concerns regarding billing practices, specifically being billed as a hospital service rather than a standard office visit, which impacts deductibles
In patients' words
"The receptionists are always nice and therapists know what they are doing with comassion and emphathy."
— LocalityBiz"The negative rating is directly related to billing. My son visited this location 7 times for physical therapy only. It is billed out as “hospital” with the total charges at $2,359.00... Legal robbery here."
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