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Occupational Therapy • Moline, IL

★★★★☆4.3/5847 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.3/5 (744 reviews)
  • OpenDataNY / OpenGovNY: 4.5/5 (103 reviews)
  • Facebook: 70% recommend (15 reviews)

What patients say

Patients praise

  • Efficient and quick service for some routine tasks like physicals
  • Friendly, helpful, and knowledgeable staff and doctors reported by some patients
  • Clean and well-organized facility environment
  • Accommodating service, even near closing times

Common complaints

  • Long wait times, occasionally spanning several hours
  • Inconsistent professionalism among staff and physicians
  • Reports of rude or dismissive attitudes from some medical personnel
  • Concerns regarding the thoroughness of physical examinations
  • Difficulty with post-visit prescription fulfillment at pharmacies

In patients' words

"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."

— Birdeye User Review

"The facility was clean, the staff was efficient and had a great attitude. I didn't have to wait very long at any point in my physical for the TSA. The doctor was also very personable and informative as we went through my questionnaire."

— USCompanies.net User Review

"My visit was for new employment! It was quick but efficient and everybody was very kind."

— OpenDataNY User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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