Illinois Occupational Health Services
Occupational Health • Moline, IL
Ratings by platform
- Birdeye: 1.9/5 (57 reviews)
- Illinois Hospital Report Card: 67% recommend
What patients say
Patients praise
- Professional and empathetic care from specific providers
- Quick and efficient service for some urgent care visits
- Effective treatment experiences reported by some patients
Common complaints
- Rude or hostile staff interactions
- Difficulty with scheduling and phone communication
- Long wait times for appointments and walk-ins
- Billing and insurance processing errors causing financial stress
- Perceived lack of empathy or failure to listen to patient concerns
In patients' words
"My experience with their billing department has been nothing short of heartbreaking... They didn’t file my insurance claims on time, so my insurance had to reject it. Now, they’ve sent the bill to collections."
— LocalityBiz review of Medical Arts Associates, Ltd"The nurse named Kee was an exceptional nurse, the phlebotomist got me on the first try... Dr. Macha was professional, while also being friendly enough to explain the entire situation."
— Birdeye review of UnityPoint Health - Trinity, Moline"They were all incredibly patient, professional and seemed to truly care about her wellbeing. They gave me excellent instructions for aftercare. I am so grateful they were there when we needed them!"
— LocalityBiz review of UnityPoint Clinic Express CareMore clinics in Moline
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