UnityPoint Clinic Express Care - Moline
Emergency Medicine • Moline, IL
Ratings by platform
- Google: 3.4/5 (Google average) (41 reviews)
- Solv: 5.0/5 (1 review)
- Healthgrades: 3.7/5 (3 reviews)
- Apple Maps: 80% (5 ratings)
What patients say
Patients praise
- Prompt and professional care by some staff
- Efficient and quick service for some patients
- Empathetic and kind medical personnel
- Clear diagnosis and effective treatment
Common complaints
- Rudeness and condescending behavior from some providers
- Billing and administrative errors
- Long wait times and communication issues regarding patient status
- Difficulty contacting the billing department
In patients' words
"I didn't have to wait to see Dr, very very nice staff Kind professional and had empathy for patients, Dr was the best, listened to concerns i had"
— LocalityBiz (Tammy Voyles)"...the provider, Rachel G. Entered the room and my experience went downhill. ... she proceeded to become snarky, condescending and aggressive. She then made a fatphobic statement... I ended up walking out of my appointment."
— LocalityBiz (Reviewer)"Codes incorrect for billing insurance. Billing is nearly impossible to contact. No call backs from billing..."
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