Mobile County | Alabama Department of Mental Health
Psychiatry • Mobile, AL
Ratings by platform
- TrustReviewers.com for Comprehensive MedPsych Systems - Mobile: 4.1/5 stars (based on 25 reviews) (25)
- MentalHealthUS.org for AltaPointe Health - South Mobile County: 3.67/5 (3)
What patients say
Patients praise
- Highly positive individual reviews for specific therapists and social workers
- Recognition of professional, non-judgmental, and empathetic care in outpatient settings
- Accreditation by The Joint Commission for some facilities
Common complaints
- Reports of staff being dismissive, lazy, or belittling to patients
- Concerns regarding poor quality or inadequate food in residential facilities
- Complaints about disorganized environments, high staff-to-patient conflict, and cleanliness issues
- Allegations of discrimination or disrespectful behavior by specific providers
- Past administrative disputes regarding staffing and medical records management
In patients' words
"The staff didn’t care about us, there were constant fights, didn’t actually offer counseling or group sessions... It actually traumatized me."
— TrustReviewers.com review for BayPointe Hospital"Easy to talk too. She doesn't judge or rush. Has the vibe of talking with a sibling."
— rater8 review for Helen Guthrie, LICSW"When I told Dr. Benaknin I was feeling irritated today, he stated I'm going to have to end this session... I am a Muslim woman and wear a hijab. That must be it."
— TrustReviewers.com review for Comprehensive MedPsych Systems - MobileMore clinics in Mobile
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