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Primary Care in Southern Alabama

Primary CareMobile, AL

★★★★★4.7/5428 reviews across 6 platforms

Ratings by platform

  • BirdEye (USA Health Schillinger Road): 3.9/5 (41)
  • WebMD (Dr. Charla Evans): 4.5/5 (63 ratings / 2 reviews)
  • rater8 (Dr. Patrick L. Murphy Jr.): 4.9/5 (217)
  • WebMD (Dr. Scott Carver): 4.0/5 (19 ratings / 3 reviews)
  • Healthgrades (Dr. Elizabeth Mathison): 4.3/5 (27)
  • US News (Dr. Patricia L. Burch): 5/5 (61)

What patients say

Patients praise

  • High appreciation for physicians who are perceived as thorough, attentive, and caring
  • Praise for doctors who take the time to listen to patient concerns and involve them in care decisions
  • Instances of high satisfaction with office staff when they are perceived as courteous and helpful

Common complaints

  • Difficulties with front desk and appointment scheduling efficiency
  • Concerns regarding professional demeanor and communication skills of some staff members
  • Perceived lack of attentiveness, thoroughness, or familiarity with patient medical history during visits
  • Frustration with administrative barriers, such as medication refill policies

In patients' words

"Every time we leave the office feeling good about choosing him for our primary care. He listens and doesn’t patronize. He addresses each issue with patience and understanding."

rater8 (Dr. Patrick L. Murphy Jr.)

"When a doctor comes into your room without a nurse or your history file. RED FLAG... And their response looking at me puzzled is have I ever seen you before?"

WebMD (Dr. Charla Evans)

"The ladies at the front desk were SO very rude and acted like it was a huge inconvenience to check me in. There was zero professionalism."

LocalityBiz (Franklin Primary Health Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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