USA Health West Mobile Endocrine & Diabetes
Endocrinology • Mobile, AL
Ratings by platform
- Vitals.com (for Dr. Jocelyn E. Hewitt): 3.9/5 stars (40 ratings)
- WebMD (for Dr. Jessica Bhathal): 3.0/5 stars (10 ratings)
What patients say
Patients praise
- Specific providers praised for being thorough, knowledgeable, and caring
- Patients reporting improved health outcomes
- Some staff members described as helpful and efficient
Common complaints
- Rudeness and perceived lack of professionalism from office staff
- Difficulties with scheduling appointments and long wait times
- Perceived lack of compassion or listening from certain providers
- Frustration with referral processes
In patients' words
"Staff rude definitely evil looks when you walk in the door like why are you here. Took four months to even get in."
— LocalityBiz user review"She is the only one who listened to me when I knew something was wrong... She is very educated, yet not arrogant. She explains everything in detail, but on a level I can understand."
— Vitals.com patient review for Dr. Jocelyn Hewitt"She lacks care and compassion. She does not listen, rushing me away, does not respect me at all. She throws attitude and sarcasm during the appointment."
— WebMD patient review for Dr. Jessica BhathalMore clinics in Mobile
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