Mobile County | Alabama Department of Mental Health
Behavioral Health • Mobile, AL
Ratings by platform
- Glassdoor: 4.0 out of 5 stars (1 total review)
What patients say
Patients praise
- Patient advocacy programs and support groups for individuals managing mental illness
- Emphasis on community-based care and crisis response centers like the 988 system
- Ongoing efforts to monitor service quality through regular patient surveys and feedback committees
Common complaints
- Disagreements between local court systems and service providers regarding medical record access and testimony requirements
- Concerns about resource adequacy and funding during the transition from state-run psychiatric hospitals to community-based care models
- Historical anxiety regarding the closure of state-level inpatient psychiatric facilities
In patients' words
"I learned better ways to relate to people, better ways to handle my emotions, better ways to manage my illness. I learned life skills that I did not know from my childhood. So, I am grateful to AltaPointe (formerly Mobile Mental Health) for what I’ve become."
— Sister Lucindia Claghorn (Patient), via WKRG"The judge accused Altapointe of pre-drafting patients' medical record entries... Davis also wrote that Altapointe was making it difficult for lawyers to get medical records, and it was only giving attorneys limited access to doctors."
— AL.com reporting on Mobile Probate Court Judge hearings (2014)More clinics in Mobile
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