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Family Medicine in Mission, TX - McAllen - South Texas Health System

Primary CareMission, TX

★★★★☆4.4/54,249 reviews across 4 platforms

Ratings by platform

  • Birdeye (Mission Regional Medical Center): 4.3 out of 5 stars (1,886 reviews) (1,886)
  • Medicare.gov (Mission Regional Medical Center): 3 out of 5 stars (631 (HCAHPS survey))
  • rater8 (Dr. J. Matthew Johnson): 4.9 out of 5 stars (859 ratings)
  • rater8 (Dr. Samuel Alonzo Ramirez, Jr.): 4.9 out of 5 stars (873 ratings)

What patients say

Patients praise

  • Patients praise family medicine physicians for being attentive, professional, and thorough
  • Many providers in the area are noted for excellent bedside manner and taking time to listen to patient concerns
  • High recommendation rates for individual family medicine practices and specific hospitals

Common complaints

  • Hospital involved in investigation regarding birth tourism allegations (Mission Regional Medical Center)
  • Reports of disorganized staff, long wait times, and difficulty contacting nurses at some facilities
  • Complaints of dismissive or condescending behavior by some providers in related hospital systems

In patients' words

"Dr. Johnson is a good listener and takes the time necessary to evaluated my needs."

rater8 Patient Review

"Dr. Moreno tended to him immediately & made him feel at ease! All the doctors are AMAZING & always tend to our needs!"

Family Physicians Clinic Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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