Medical Weight Loss - McAllen, TX: RGV Endocrine Center
Obesity Medicine • Mission, TX
Ratings by platform
- RGV Endocrine Center Official Website: 4.94 out of 5 stars (691-693 reviews reported by practice website)
- Birdeye: 4.9 out of 5 stars (958 reviews)
- PeptideIQ: 4.7 out of 5 stars (20 reviews)
What patients say
Patients praise
- High patient satisfaction regarding Dr. Gloria Ortiz's attentiveness and communication style
- Patients appreciate the detailed explanations and ease of understanding medical information provided by the doctor
- Short wait times for in-office visits and availability of telehealth options
- Professional and personable staff noted by many patients
Common complaints
- Issues with billing and insurance processing
- Complaints regarding administrative staff and perceived incompetence
- Formal regulatory action taken by CMS in December 2024 regarding CLIA certificate limitations for laboratory testing (specifically cortisol)
- Denial of services over minor unpaid balances
In patients' words
"Dr Ortis went into great detail to explain my medical condition. She was very knowledgeable and explained very well about my condition. Dr Ortis explained in my language not Drs medical terminology so I understood her."
— RGV Endocrine Center Testimonials Page"If you’re pregnant and high risk due to your autoimmune disorder, avoid this place because they will deny you blood work for an unpaid balance of $19 from 2024."
— Birdeye Review"The worst medical practice I've ever been to. Completely incompetent staff. The woman in billing could not figure out how to properly bill my insurance..."
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