LifeStance Health
Psychiatry • Mishawaka, IN
Ratings by platform
- ABA Navigator: 5.0/5 (10 reviews)
What patients say
Patients praise
- Compassionate and attentive individual providers
- Ease of scheduling appointments in some instances
- Helpfulness of front desk and office staff reported by some patients
- Broad insurance plan acceptance
Common complaints
- Billing discrepancies and errors
- Significant difficulty reaching customer service and billing departments
- Lengthy hold times for phone support
- Unwarranted medical debt and high fees for routine processes
- Inconsistent experiences with individual therapists and lack of good fit
- Appointment cancellations by the company without adequate notice
- Barriers to treatment caused by billing disputes
In patients' words
"I now have to pay $264.67 to the office that left me crying and worse off after a 15 MINUTE appointment AND canceled on me with no notice explanation."
— Trustpilot review"Patients, their family members, and former employees told The Capitol Forum about insurance verification errors and unwarranted charges to patients’ credit and debit cards for services covered by consumers’ health plans."
— The Capitol Forum reportMore clinics in Mishawaka
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The South Bend Clinic
Patients praise: high patient satisfaction ratings for clinical care quality · praise for clear communication, professionalism, and sympathetic bedside manner of several providers.
ATI Physical Therapy
Patients praise: knowledgeable and friendly staff · personalized and effective treatment plans.
Michiana Hearing Inc
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