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LifeStance Therapists & Psychiatrists in Mishawaka, IN

PsychiatryMishawaka, IN

★★★★☆3.9/51,848 reviews across 2 platforms

Ratings by platform

  • ABA Navigator: 5.0/5 (10 reviews)
  • Trustpilot (Company-wide): 3.9/5 (1,838 reviews)

What patients say

Patients praise

  • Compassionate and attentive individual providers
  • Ease of scheduling appointments in some instances
  • Helpfulness of front desk and office staff reported by some patients
  • Broad insurance plan acceptance

Common complaints

  • Billing discrepancies and errors
  • Significant difficulty reaching customer service and billing departments
  • Lengthy hold times for phone support
  • Unwarranted medical debt and high fees for routine processes
  • Inconsistent experiences with individual therapists and lack of good fit
  • Appointment cancellations by the company without adequate notice
  • Barriers to treatment caused by billing disputes

In patients' words

"The compassion of all staff whether it be front desk to my therapist. thankful for the support I receive."

ABA Navigator review (Lisa Sassamon)

"I now have to pay $264.67 to the office that left me crying and worse off after a 15 MINUTE appointment AND canceled on me with no notice explanation."

Trustpilot review

"Patients, their family members, and former employees told The Capitol Forum about insurance verification errors and unwarranted charges to patients’ credit and debit cards for services covered by consumers’ health plans."

The Capitol Forum report

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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