Franwin Pharmacy Mineola Surgical - Your Local Mineola Pharmacy
Pharmacy • Mineola, NY
Ratings by platform
- Yelp: 4.5/5 stars (29 (on Yelp))
- Facebook: 100% recommended (10 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and helpful staff
- Efficient prescription delivery service
- Personalized customer service and attention to individual needs
- Willingness to source hard-to-find medications or medical equipment
Common complaints
- Frustration regarding complex communication about prescription insurance requirements and prior authorizations
In patients' words
"The staff is always polite and very professional. If they don't have it in stock they can usually get your medicine within 24 hours. They always put the customer's interest first unlike most CVS and Walgreens."
— Richard Culhane (via LocalityBiz)"Told me I needed a prior authorization to pick up a medication. I waited 2 hours and ended up having a PACU nurse call to figure out what was going on. She too was perplexed by the explanation until the women at the pharmacy gave her an attitude and explained that I didn't need a prior authorization if I just payed $9. ... If I didn't understand it, another nurse and a PA didn't understand it, then you didn't explain it."
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