Back & Spine Pain Specialists in Mineola, NY | NYSI
Orthopedics • Mineola, NY
Ratings by platform
- New York Spine Institute (company website): 4.6 out of 5 stars (based on 444 reviews) (444 reviews)
What patients say
Patients praise
- Patients praised specific doctors for professionalism and compassion
- Some patients reported successful surgeries and relief from chronic pain
- Staff described as helpful by some long-term patients
Common complaints
- Long wait times for appointments and in-office visits
- Reports of rude or unprofessional front-desk staff
- Communication issues regarding appointment scheduling and doctor locations
- Allegations of difficulty getting procedures scheduled or performed
- Dissatisfaction with billing/refund processes
In patients' words
"Always a wonderful experience. Dr. Dean is fabulous along with the rest of the NYSI team."
— Demandforce/NYSI website review"Very rude and unprofessional staff, they scheduled appointments before the drs are scheduled to come in. 1-2 hour [waits] are considered normal."
— Trustindex.io review"Dr. Macagno is the Best doctor! Professional and compassionate. Honest and knowledgeable. Worth every star and about 10 more!!!"
— New York Spine Institute website testimonialMore clinics in Mineola
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