New York Spine Institute
Orthopedics • Mineola, NY
Ratings by platform
- New York Spine Institute (company website): 4.6/5 (444 reviews)
What patients say
Patients praise
- Patients praised specific doctors for professionalism and compassion
- Some patients reported successful surgeries and relief from chronic pain
- Staff described as helpful by some long-term patients
Common complaints
- Long wait times for appointments and in-office visits
- Reports of rude or unprofessional front-desk staff
- Communication issues regarding appointment scheduling and doctor locations
- Dissatisfaction with billing/refund processes
In patients' words
"Always a wonderful experience. Dr. Dean is fabulous along with the rest of the NYSI team."
— Demandforce/NYSI website review"Very rude and unprofessional staff, they scheduled appointments before the drs are scheduled to come in. 1-2 hour [waits] are considered normal."
— Trustindex.io review"Dr. Macagno is the Best doctor! Professional and compassionate. Honest and knowledgeable. Worth every star and about 10 more!!!"
— New York Spine Institute website testimonialMore clinics in Mineola
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Patients praise: High satisfaction with surgical outcomes and pain relief · Compassionate and attentive bedside manner of some surgeons.
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Patients praise: Praise for medical expertise and clinical skill of specific doctors (e.g., Dr. Gary Levine, Dr. Elizabeth Chen) · Patients feeling comfortable, listened to, and well-cared for during exams and pregnancy care.
Dr. Sharda Ramsaroop, MD
Patients praise: compassionate care · thorough examinations.
Northwell Health Physician Partners Cardiology at Mineola
Patients praise: High patient satisfaction with individual cardiologists at this location · Physicians described as caring, attentive, and thorough.
Geriatric Medicine in Mineola, NY - ProviderMatch - Catholic Health
Patients praise: Some individual physicians are described as skilled and great by patients · Availability of specialized geriatric care and diverse provider options through Catholic Health's ProviderMatch network.
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