
Primary Care | Aurora Health Care
Primary Care • Milwaukee, WI
Ratings by platform
- Yelp (Aurora Health Care brand page): 2.8/5 (383 reviews)
- Vitals (Aurora Family Practice Center)
- Vitals (Aurora Internal Medicine and Family Medicine): 4.5/5
- Healthgrades (Aurora St. Luke's Medical Center - hospital level)
- Momentary Labs / CMS HCAHPS (Aurora St. Luke's Medical Center - hospital level): 3/5 (2,060 reviews)
What patients say
Patients praise
- Some patients report good care and quick visits at an Aurora clinic/medical group (staff and doctors praised; short wait).
- Some reviews describe doctors and staff as knowledgeable, patient, and caring.
- Hospital-level patient experience metrics show a majority would definitely recommend (Aurora St. Luke's), and many rate care 9 or 10 on HCAHPS.
Common complaints
- Low satisfaction reputation indicators exist on review/complaint platforms (e.g., very low reputation rating on ComplaintsBoard; low average rating on Yelp brand page).
- Some patient experience metrics indicate problems such as staff responsiveness and help being delayed, plus cleanliness issues (hospital-level survey).
In patients' words
"“Aurora Health Care has an average rating of 2.8 from 383 reviews. The rating indicates that most customers are generally dissatisfied.”"
— Yelp: Aurora Health Care Reviews (brand page)"“Aurora Health Care has an overall reputation rating of 1.1/5 based on 2 reviews and 107 complaints, indicating that the majority of patients are dissatisfied with healthcare services.”"
— ComplaintsBoard: Aurora Health Care (overall reputation rating)"“A patient at a prominent medical group in Milwaukee has raised concerns over what she alleges is a deceptive billing practice following an unexpected charge.”"
— TMJ4 Lighthouse: frustrated patient challenges Aurora Healthcare over unexpected chargesMore clinics in Milwaukee
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