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Froedtert & MCW

Mental Health and Behavioral Health • Milwaukee, WI

What patients say

Patients praise

  • Some providers are described as knowledgeable, attentive, and helpful
  • Appreciation for comprehensive treatment assessments and specific therapies (e.g., DBT, CBT)
  • Successful outcomes for some patients dealing with complex conditions or mental health alongside other health issues
  • Availability of diverse treatment programs and locations

Common complaints

  • Reports of unprofessional or poorly trained staff in mental health departments
  • Concerns regarding discharge processes and lack of follow-up care for patients in crisis
  • Instances of poor communication or lack of focus during appointments
  • Occasional complaints regarding administrative or billing processes

In patients' words

"The absolute WORST of all the locations Froedart has... VERY UNTRAINED professionals in the mental health department! ... They have untrained therapists teaching DBT skills and that is not ok because they need more training."

— LocalityBiz review

"I credit my faith and the team at Froedtert Hospital for getting me back on my feet and smiling again."

— Froedtert patient success story

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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