Mental Health Services - PermiaCare

Patients praise

• Some reviewers/people report staff being good or helpful (e.g., “Dr Stroble and her nurses are good people”).
• Family/facility visitors describe appreciating what the organization has done (e.g., “I appreciate what you have done for my mother”).
• Some comments describe sincerity/volunteers and willingness to work a program (from ProjectKnow snippet).

Common complaints

• Reported poor continuity of care and difficulties getting a doctor/consistent clinical follow-up (e.g., medication changes, allergy reaction, ER visits, lack of empathy).
• Reports of being turned away or having access issues / unclear intake or transfer handling.
• Negative conduct/behavior complaints: staff allegedly unprofessional/kicked people out or dismissive; also claims about harm/harassment/stalking in a residential context (as described in ProjectKnow snippet).