Psychiatry Services - Texas Tech Physicians
Psychiatry/Behavioral Health • Midland, TX
Ratings by platform
- Birdeye (Texas Tech Physicians of the Permian Basin-Midland): 3.7 out of 5 stars (29 reviews)
- Healthgrades (Dr. Shailesh Jain): 2.8 out of 5 stars (29 ratings)
- Texas Tech Physicians ProviderMatch (Susie Marquez, LPC-S): 4.9 out of 5 stars (65 ratings, 31 reviews)
- WebMD (Dr. Shailesh Jain): 4 out of 5 stars (36 ratings)
What patients say
Patients praise
- Patients felt heard and cared for by specific providers
- Effective stabilization and treatment planning mentioned by some patients
- Professional, kind, and knowledgeable clinical staff noted by many patients, particularly regarding counseling services
- Appreciation for a wellness-focused approach rather than only medication management
Common complaints
- Difficulties reaching office staff and phone communication issues
- Dissatisfaction with medication management efficacy
- Long wait times for appointments and while at the office
- Concerns regarding unprofessional staff or feeling judged
In patients' words
"Susie is amazing. She helps me realize things that I didn’t even think about and I feel so much better after my session with her and look forward to getting better with her help."
— Texas Tech Physicians ProviderMatch (Susie Marquez, LPC-S) review"Dr. Jain got me on the correct medication and got me stabilized on my mental health. He makes me feel safe and confident with my issues and needs. Very intelligent, caring, down to earth man."
— Healthgrades (Dr. Shailesh Jain) review"My mom has been seeing Lineback for over 10 years. 2 months ago their office took a nose dive and has become the worst psychiatrist office in the area... The pharmacy never received a call. Finally We had to go up there and tell them we weren't leaving, till they called it in."
— Vitals (Dr. Wilbur G. Lineback) review"Absolutely horrible glad I'm not on my death bed! This place phones do not work and you can not get a hold of anyone!"
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