Middletown Family Practice
Primary Care • Middletown, OH
Ratings by platform
- Yahoo, Birdeye, Premier Health: 3.0/5 stars (Yahoo, 18 reviews); 2.3/5 stars (Birdeye, 4 reviews) (Varies by platform (e.g., 18 reviews on Yahoo, 4 on Birdeye, 91 reviews on Premier Health))
What patients say
Patients praise
- Highly regarded medical expertise and thoroughness of doctors
- Professional and caring bedside manner of physicians
- Convenience of on-site services like blood work and EKGs
- Long-term patient satisfaction with care quality
Common complaints
- Difficulties with reaching the office via phone or receiving callbacks
- Frustrating interactions with front desk/administrative staff (described as rude or inept)
- Issues with appointment scheduling, last-minute cancellations, and long wait times
- Concerns regarding billing processes and administrative handling of lab work coding
In patients' words
"The doctors here have always been wonderful and attentive however, no one ever answers the phone or calls back when you leave a message and my appointments get canceled last minute or scheduled at..."
— Yahoo Reviews"I have been a patient of Family Practice since 2000. I have always had a great experience, never had an issue with scheduling an appointment or seeing the Dr on a days notice."
— BusinessYab Reviews"This is the WORST Practice I have EVER been to! The rooms are disgusting, the Dr is slow and oh yeah they over book so much that you end up waiting at least 3 hours if not 4..."
— Birdeye ReviewsMore clinics in Middletown
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