General Surgery in Middletown, OH - ProviderMatch - Premier Health
General Surgery • Middletown, OH
Ratings by platform
- Premier Health ProviderMatch (Dr. Daniel Butler): 5.0/5.0 (31 ratings) (12 reviews)
- Premier Health ProviderMatch (Dr. Bo-Kyu Kim): 4.8/5.0 (30 ratings) (13 reviews)
- Premier Health ProviderMatch (Dr. Susan P. Collins): 5.0/5.0 (30 ratings) (12 reviews)
What patients say
Patients praise
- High patient ratings for individual surgeons (often 4.8 to 5.0 stars)
- Surgeons described as professional, caring, thorough, and having excellent bedside manners
- Effective communication and explanations provided by surgeons regarding procedures and conditions
- Staff support directly associated with surgical teams noted as professional and caring
Common complaints
- Mixed experiences regarding hospital/administrative support services versus surgical care
- Reports of poor communication, dismissiveness, or long wait times regarding support staff and medical assistants at specific Premier-affiliated practices
- General complaints filed with the Better Business Bureau against the broader hospital system
In patients' words
"Dr. BUTLER AND HIS STAFF ARE PROFESSIONAL AND CARING."
— Premier Health Patient Review"Dr. Butler is awesome!!"
— Premier Health Patient Review"Dr. Butler is understanding, patient, and caring person. He puts you at ease when discussing procedures."
— Premier Health Patient Review"While my surgeon and their immediate team were excellent—professional, skilled, and genuinely caring—the rest of my experience at Miami Valley Hospital was a complete disaster."
— BBB Review of Premier HealthMore clinics in Middletown
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