Kettering Health Medical Group General Surgery
General Surgery • Middletown, OH
Ratings by platform
- Kettering Health official site (General Surgery): 4.9 out of 5 (71 ratings)
- Birdeye (Kettering Health Middletown hospital-wide): 4.6 out of 5 (1,325 reviews)
- Yelp (Kettering Health Middletown hospital-wide): 2.9 out of 5 (42 reviews)
What patients say
Patients praise
- high patient satisfaction ratings for surgery services
- helpful and kind staff mentioned by some patients
- quick assistance experiences
Common complaints
- rude staff at front desk
- clerical/registration errors (misspelled names, incorrect records)
- communication issues regarding appointment requirements
- challenges in treating children/pediatric care concerns
In patients' words
"I was helped fast. And everyone are so nice and really really helpful. I recommend this place."
— Birdeye reviewer"Registration refused to fix what they messed up by putting my name in Their system wrong... the name on my bracelet was wrong the name on my paperwork was wrong."
— Birdeye reviewer"the lady at the front desk was completely rude and told me I was not allowed to be seen because I should have came in an hour before. I was not told that."
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