Find A Doctor - ProHealth Physicians In Connecticut
Primary Care • Middletown, CT
Ratings by platform
- Birdeye (Middlesex Family Physicians): 2.5 out of 5 stars (24 reviews)
- Healthgrades (Dr. Tina Roman): 3.9 out of 5 stars (Likelihood to recommend) (7 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific providers who are described as caring, attentive, and good listeners
- Staff are occasionally described as nice or accommodating in positive reviews
Common complaints
- Long wait times to get appointments and during office visits
- Difficulties with office staff, including reports of rudeness and poor communication
- Issues with administrative tasks such as medical record requests and pharmacy prescriptions
- Perception of profit-focused care over patient-centered care
In patients' words
"This was a great office until Optum made it impossible to get in to see doctors. The wait times are long both to get an appointment and to see the doctor once you're there..."
— Birdeye review of Middlesex Family Physicians"This practice doesnt even deserve the 1 star. They have HORRIBLE communication... Most of the front desk staff are extremely rude and do not schedule appointments properly. Very long wait times..."
— Chamber of Commerce review of Middlesex Pediatric Associates"Courteous, professional and understanding. Dr Roman takes a true interest in the health and wellbeing of my children. She listens to all of our concerns..."
— Healthgrades review of Dr. Tina RomanMore clinics in Middletown
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