Locations | Premier Health
Orthopedics • Middletown, OH
Ratings by platform
- Yelp (Atrium Medical Center): 3.0 out of 5 stars (33 reviews)
- Premier Health Provider Site (Kaitlyn Holiga): 4.9 out of 5 stars (65 reviews)
- Premier Health Provider Site (Pearl Kuo): 5.0 out of 5 stars (97 reviews)
What patients say
Patients praise
- Highly rated individual clinicians, often cited as knowledgeable, professional, and caring
- Clean and well-maintained facility environments
- Convenient onsite services such as labs
- Friendly and supportive interactions with nursing and support staff in specific practices
Common complaints
- Administrative and office staff issues, such as poor communication, scheduling delays, and failure to return calls
- Perceived rudeness or dismissiveness from some medical providers
- Long waits for diagnostics or appointment processing
- Employee dissatisfaction regarding pay and administration management
In patients' words
"I really liked the doctor that I saw at this doctor's office. Unfortunately, the downfall of a doctor's office is normally the staff. I have been waiting for an MRI order to be sent to the hospital for 1 month now."
— LocalityBiz (Premier Orthopedics)"From the front office to being seen by Pearl and the assistant everyone got a 10 in my book."
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