Kettering Health Medical Group Orthopedics & Sports ...
Orthopedics • Middletown, OH
Ratings by platform
- Kettering Health Official Patient Satisfaction Surveys: 5.0 out of 5 stars (51 ratings)
- Birdeye (Aggregate of Google/others for Kettering Health Middletown): 4.6 out of 5 stars (1,325 reviews)
What patients say
Patients praise
- Helpful and nice staff in clinical roles
- Efficient service in some instances
- High patient satisfaction ratings for individual providers (e.g., 5.0/5.0 for specific surgeons)
- Strong surgical outcomes and professional orthopedic care
Common complaints
- Administrative and registration errors (incorrect patient information, MyChart issues)
- Communication issues with front desk staff
- Reports of lab results being lost or mismanaged
In patients' words
"Dr. Welker was amazing and helped take away my fear. He helped me know what to expect and took the time to listen to me. And the hospital made me feel like I was their only patient."
— Kettering Health Patient Story"I was helped fast. And everyone are so nice and really really helpful. I recommend this place."
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