Middletown Medical Group - Premier Health
Internal Medicine • Middletown, OH
Ratings by platform
- Premier Health Official Provider Pages: 4.8 to 5.0 out of 5 stars (based on provider-level data) (Hundreds of cumulative ratings across several providers)
What patients say
Patients praise
- highly rated individual providers with strong patient satisfaction scores
- long-term positive relationships with specific practitioners
- generally seen as a well-established and trusted group in the community
Common complaints
- long wait times for appointments
- difficulties with insurance acceptance and billing policies
- negative experiences with administrative or scheduling staff
- concerns regarding physician bedside manner in specific instances
In patients' words
"I've been a patient here for many years now and have always had a great experience. I usually see Pearl, one of the NPs. It's much easier to get a day and time that works for me and to be seen in a timely manner."
— LocalityBiz Reviews"I was told to arrive 15 minutes before my appointment time, I did. Saw the waiting room fill and empty twice before I finally asked how much longer to be called back. Was told that it would be at least another 45 minutes. I should not have to wait for almost 2 hours to be seen."
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