Kettering Health Medical Group Primary Care
Family Medicine • Middletown, OH
Ratings by platform
- Birdeye (Kettering Health Middletown aggregate): 4.6/5 (1,325 reviews)
What patients say
Patients praise
- Kind, professional, and caring medical staff (doctors, nurses, and NPs)
- Effective, attentive listening from providers
- Fast or efficient care in specific instances
- Long-term satisfaction with the office and care quality
Common complaints
- Rudeness or poor demeanor of front-desk or administrative staff
- Long wait times for appointments or clinical staff arrival
- Administrative/registration errors (e.g., misspelled names in records)
- Communication issues regarding test requirements or lab results
In patients' words
"I love this office. I started with Dr. Wourms, and he was wonderful. Now, I typically see Stacy McCoy, and she is just fantastic. She really listens and cares."
— LocalityBiz Review"Registration refused to fix what they messed up by putting my name in Their system wrong spelling everything was wrong now MY CHART is all messed up."
— Birdeye ReviewMore clinics in Middletown
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