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Atrium Medical Center

Emergency MedicineMiddletown, OH

★★★☆☆3.0/5601 reviews across 2 platforms

Ratings by platform

  • Medicare/HCAHPS (historical data): 3 out of 5 stars (HCAHPS overall hospital rating) (587 survey responses)
  • Vivian Health: 3.9 out of 5 stars (14 reviews)
  • U.S. News & World Report: 86% willingness to recommend

What patients say

Patients praise

  • friendly and professional nursing staff
  • competent and attentive medical specialists
  • positive surgical care experiences
  • clean and well-maintained facilities

Common complaints

  • long wait times in the emergency department
  • poor communication regarding treatment plans
  • staff perceived as unhelpful or rough during procedures
  • dissatisfaction with hospital food quality

In patients' words

"Always loved the staff from the Cardiac ICU down to the Emergency room - haven't had a bad experience; especially true of the nurses and techs. If you need a hospital, the Atrium is really great. Except the food."

LocalityBiz reviewer

"Went 2 weeks ago with unbearable neck pain took them 2 and a half hrs to actually send a Doctor in and all he did was send me home with muscle relaxers and aleve... Horrible experience. All around. Go anywhere else for care."

LocalityBiz reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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