Kettering Health Breast Center
Breast Center • Middletown, OH
Ratings by platform
- Birdeye (aggregating Google reviews): 4.6/5 stars (1,325 reviews (for Kettering Health Middletown facility))
- Birdeye: 3.7/5 stars (37 reviews (specifically for the Kettering Health Breast Center))
- ComplaintsBoard: 1.5/5 stars (for the broader Kettering Health system) (10 reviews and 6 complaints)
What patients say
Patients praise
- praise for helpful and kind medical staff in some instances
- reports of fast assistance in certain care encounters
- modern facility amenities and technology such as 3D mammography
Common complaints
- reports of rude or unprofessional staff behavior
- difficulties with billing or administrative errors, such as incorrect patient information or lost lab results
- long wait times for appointments or services
- concerns regarding the effectiveness of complaint resolution processes
In patients' words
"I was helped fast. And everyone are so nice and really really helpful. I recommend this place."
— Birdeye review (Kettering Health Middletown)"The doctors and nurses were great, Registration refused to fix what they messed up by putting my name in Their system wrong... the name on my bracelet was wrong the name on my paperwork was wrong."
— Birdeye review (Kettering Health Middletown)"Staff is rude and unprofessional. Doctors are not good and charge for more time than they with patients. They only care about money, not patients."
— ComplaintsBoard (Kettering Health system review)More clinics in Middletown
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