Access Counseling Services
Behavioral Health • Middletown, OH
Ratings by platform
- Rehab.com: 3.09/5 (89 reviews)
- Recovered.org: 4.03/5
- Birdeye (113 reviews)
What patients say
Patients praise
- Some patients describe therapists and staff as caring, compassionate, and knowledgeable
- Some clients report that the program and staff support have helped them improve their lives
Common complaints
- Reports of administrative miscommunication, including failure to submit required paperwork for court-mandated programs, potentially causing legal issues for patients
- Concerns regarding medication management and clinical judgment by some practitioners
- Negative experiences regarding administrative support, record-keeping, and billing issues
- Patients reporting feeling unheard or dissatisfied with the therapeutic process
In patients' words
"Clients have complained about miscommunication at the site and describe certain therapists as not being clear in their reporting and endangering the freedom of clients in court mandated programs."
— AddictionTreatmentServices.com"So I ended up having a warrant because of all the miscommunication from this place. They were no help and they did not do what they were supposed to do..."
— LocalityBiz (user review)"Others, however, praise the care they have received and describe their therapists and administrative staff as caring, compassionate, and knowledgeable. Many past patients say that the program and the caring staff have helped them change their lives."
— AddictionTreatmentServices.comMore clinics in Middletown
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