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Doctor's Offices & Clinics in Mesa, AZ | Schedule an Appointment logo

Doctor's Offices & Clinics in Mesa, AZ | Schedule an Appointment

Primary CareMesa, AZ

★★★★★4.8/53,906 reviews across 7 platforms

Ratings by platform

  • Zocdoc (MY DR NOW Primary Walk-In Care): 4.8/5 (51)
  • Birdeye (Dr. Carl E. Ferguson, DO): 4.6/5 (222)
  • Birdeye (Southwestern Eye Center): 4.7/5 (1,422)
  • Real Patient Ratings (Valley ENT Mesa/Baseline): Not explicitly stated as numeric score, but positive feedback noted (8,063)
  • Banner Health (Dr. Jason Frye, DO): 4.8/5 (1,739)
  • Banner Health (Amanda Palazzolo, FNP): 4.8/5 (402)
  • Banner Health (Dr. Chelsea Carlson, DO): 4.9/5 (34)
  • Birdeye (Shumway Family Medicine PLLC): 5.0/5 (36)

What patients say

Patients praise

  • compassionate and attentive bedside manner
  • thorough and clear explanations of health conditions
  • efficient and friendly medical staff (in many cases)
  • doctors who actively listen to patient concerns
  • minimal wait times reported at some locations

Common complaints

  • billing and insurance complications
  • poor communication from front office staff
  • disorganized scheduling processes
  • perceived upselling of medical services
  • unprofessional or incompetent administrative staff

In patients' words

"Dr Frye is one of the best Primary Care doctors I have ever had. Banner is very fortunate to have him."

Banner Health Patient Review

"She is very compassionate, she listens to all my complaints. Doesn't judge me... she's really an awesome doctor I like her"

Banner Health Patient Review

"The only negative reviews I recall reading were directed towards the billing department. Several patients complained of receiving bills after their insurance had been billed for the procedures."

Birdeye Patient Review (Southwestern Eye Center)

"Horrible place, people at the front don't know what they are doing! Save your money and time and go somewhere else!!!!"

Yelp Review (Clinica La Familia)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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★★★★★4.9/5(123 reviews · 3 platforms)

Patients praise: Professional and knowledgeable providers · Effective at listening to patient concerns.

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