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Internal Medicine in Mesa, AZ - Find a Doctor | Banner Health logo

Internal Medicine in Mesa, AZ - Find a Doctor | Banner Health

Internal MedicineMesa, AZ

★★★★★4.7/51,277 reviews across 3 platforms

Ratings by platform

  • Banner Health internal patient surveys (Dr. Matthew Au): 4.6/5.0 (117)
  • Banner Health internal patient surveys (Dr. Noah Choi): 4.7/5.0 (1082)
  • Birdeye/Google (Banner Health Clinic - Surgery): 4.5/5.0 (78)

What patients say

Patients praise

  • physicians described as thorough, professional, empathetic, and knowledgeable
  • doctors who take time to listen to patient concerns and answer questions
  • high patient satisfaction ratings for many individual providers
  • clean and organized office environments at some locations

Common complaints

  • unprofessional behavior or poor communication by front desk/reception staff
  • difficulties with scheduling and referral processes for new patients
  • perceived lack of thoroughness or dismissive care in some hospital/urgent settings
  • long wait times or parking issues at specific locations

In patients' words

"Dr Au was very professional and yet empathetic and caring at the same time. He did a thorough exam and did a Urology referral. Left feeling like i was in very good and competent hands for my care."

Banner Health patient review for Dr. Matthew Au

"I drive over an hour to see Dr Choi because I believe he's an excellent physician who meets all my medical needs. I appreciate his care, his concern for my health, and his knowledge."

Banner Health patient review for Dr. Noah Choi

"The front desk receptionists could use some training in how to talk to patients and how they act towards patients, very disappointing. If it wasn't for Dr. Porter we would find a different doctors office."

Patient review for Banner Health Clinic (Country Club Dr)

"If you are a NEW PATIENT you MUST have a referral from your Doctor, even if you doesn't need one for your insurance. There is NO notice when you when you make an on-line appointment. You only find out when you show up..."

Patient review for Banner Health Clinic - Surgery

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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