HonorHealth Internal Medicine - East Mesa
Internal Medicine • Mesa, AZ
Ratings by platform
- HonorHealth Find a Doctor portal: Not explicitly aggregated for the specific East Mesa internal medicine location as a standalone score; individual providers have their own ratings (e.g., Dr. Nathan Hatfield at 5.0). (89 reviews for the broader HonorHealth Medical Group Internal Medicine category.)
- Birdeye (HonorHealth Medical Group - McKellips Primary Care): 4.6/5 stars (1,077 reviews)
- Birdeye: 4.7/5 stars (73 reviews for HonorHealth General Surgery - East Mesa)
What patients say
Patients praise
- High-quality clinical care from specific physicians and nurses
- Compassionate and attentive bedside manner during patient procedures and recovery
- Professionalism of medical staff during acute care episodes
Common complaints
- Difficulties scheduling appointments through centralized contact centers
- Frustration with administrative and office management staff responsiveness
- Billing errors, including unexpected out-of-network charges and lack of clarity on facility status
- Aggressive debt collection practices regarding contested billing issues
In patients' words
"I am absolutely disgusted with the office manager and disrespect and poor eduque. She does not need to have people contact because she is disregarding, disrespectful and her attitude is honestly disgusting."
— Better Business Bureau (HonorHealth review)"HonorHealths billing is a nightmare... Expect zero help from their billing department. Prepare for surprise bills and aggressive collections."
— Better Business Bureau (HonorHealth review)"he had such an AMAZING team of nurses and Dr who had helped him feel better... They gave him the very best care we could have asked for."
— Birdeye (HonorHealth Medical Group - McKellips Primary Care)More clinics in Mesa
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