Arizona Digestive Health - Gastroenterologist in Mesa, AZ - GI Alliance
Gastroenterology • Mesa, AZ
Ratings by platform
- Beaming Health (Aggregator): 3.4 out of 5 stars (based on 42 reviews across aggregated platforms) (42 reviews (aggregated))
- Beaming Health (Baseline location): 2.7 out of 5 stars (based on 22 reviews) (22 reviews)
- Arizona Digestive Health Official Website (Mesa East location): 4.6 out of 5 stars (346+ reviews)
What patients say
Patients praise
- Patients often report high satisfaction with the medical expertise and bedside manner of individual doctors and physician assistants
- Positive experiences with medical procedures, including feeling well-informed and treated with care by clinical staff
- Many patients express appreciation for the thoroughness of the practitioners and the effective management of complex GI conditions
Common complaints
- Difficulty reaching the office by phone and receiving follow-up responses
- Billing and collections disputes, including complaints about "no-show" fees and unexpected charges
- Unprofessional or rude conduct reported by some staff members
- Communication lapses regarding test results and medical instructions
In patients' words
"Charged $360.00 for cancellation because only 2 days notice given and they said 3 days is required."
— Better Business Bureau review"If this office cannot answer phones, or follow up with patients why do they fine? Who is responsible if the reason I couldn't reschedule is because they do a horrible job answering and following up?"
— Better Business Bureau complaint"Well organized front desk, extremely personable and knowledgeable med assistant and the practitioner."
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