Mesa Mental Health Services: Psychotherapy & Behavioral ...
Behavioral Health • Mesa, AZ
Ratings by platform
- Indeed (Employee reviews): 4.0/5.0 (2 reviews)
- LocalityBiz (Southwest Behavioral & Health Services): 1.0/5.0 (representative of negative sentiment) (Multiple negative reviews noted)
- Birdeye (Copa Health): 2.3/5.0 (55 reviews)
- Intrepid Mental Wellness (Google): 5.0/5.0 (128 reviews)
- 4doctors.net (Mental Health Center of America): 4.4/5.0 (49 reviews)
What patients say
Patients praise
- Helpful, caring, and professional therapists/counselors
- Effective evidence-based therapy and treatment plans
- Convenience of telehealth and virtual options
- Positive experiences with administrative staff in some locations
- Life-changing impact on personal well-being for some patients
Common complaints
- Poor communication regarding appointments and systems
- Staffing shortages and lack of availability for services
- Frequent turnover of case managers preventing continuity of care
- Inconsistent responsiveness to urgent needs (e.g., medication refills)
- Complaints about unprofessionalism at front desks or intake processes
In patients' words
"I have been seeing my counselor here for 9 months and she is amazing! She has helped me through a very difficult year. The virtual therapy option is convenient and easy for fitting into my schedule too."
— Lifeline Professional Counseling Services patient review"Between this facility and the one at Metro center, Copa has failed me, they switch case managers constantly, so it's impossible to get any of your mental health goals accomplished..."
— Copa Health patient review (Birdeye)"I can't recommend this place enough. The staff are the best I've ever worked with from my main doctor down to wellness staff and admin. They have seriously changed my life."
— Mental Health Center of America patient review (4doctors.net)More clinics in Mesa
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