Travel Clinic & Infectious Diseases | midstatemedical.org | Meriden, CT
Travel Clinic • Meriden, CT
Ratings by platform
- CMS HCAHPS (Centers for Medicare & Medicaid Services): 4 out of 5 stars (overall hospital rating) (1,054 patient surveys (HCAHPS))
- ObesityHelp.com: 4.83 out of 5 stars (32 ratings)
- Yelp: 2.0 out of 5 stars (84 reviews)
What patients say
Patients praise
- Strong performance in patient safety and clinical quality metrics
- High rates of patient recommendation (approx. 74-75%)
- Positive feedback for specific departments, including Oncology and Bariatrics surgery services
- Effective nurse communication
Common complaints
- Long emergency room wait times
- Perceived lack of bedside manner or responsiveness in some departments
- Frustrations with administrative or policy enforcement (e.g., visitor restrictions)
- Legal reports concerning surgical equipment malfunctions involving staff injury
In patients' words
"Cancer sucks however the folks in oncology make it bearable . ... 15 months of treatments and we..."
— Yelp user review"Absolutely awful. Was left on a bed in the hallway for 4 hours ... I've never felt less important in my life."
— Yelp user review"Worst hospital, you will wait forever in the ER."
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