Primary Care & Family Medicine - Meriden
Internal Medicine • Meriden, CT
Ratings by platform
- Birdeye: 3.6 out of 5 stars (51 reviews) (51 reviews)
- Healthgrades (Dr. Alex Faustin): 4.4 out of 5 stars (34 reviews)
- Healthgrades (Dr. Christopher Doan): 4.1 out of 5 stars (25 reviews)
- Healthgrades (Elizabeth Shinkevich, NP): 4.9 out of 5 stars (17 reviews)
- Healthgrades (Dr. Charles Masserman): 5.0 out of 5 stars (10 reviews)
What patients say
Patients praise
- Some patients report long-standing, positive relationships with specific providers
- Several individual providers maintain high ratings for bedside manner and listening skills
Common complaints
- Difficulty scheduling timely appointments
- Excessive phone hold times and unresponsiveness
- Rude or unhelpful front desk and administrative staff
- Concerns regarding medical care quality and communication of test results
- High turnover of medical providers
In patients' words
"I used to love them Now I can't get an appointment for months (when I am sick now), I get blood work and can't get the results and it's been 2.5 weeks and SEVEN phone calls."
— LocalityBiz (Meriden Family Practice)"They kept me off of a maintenance medication ... for 14 days with no explanations, I wound up in the emergency room from the symptoms of withdrawal."
— LocalityBiz (Community Health Center of Meriden)"I love Dr Faustin. I come from very far to see him (Avon to Meriden). He always listens and doesn't rush our appointments."
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