Meriden | hartfordhealthcare.org | Hartford HealthCare | CT
Infectious Disease • Meriden, CT
What patients say
Patients praise
- Positive experiences with specific individual physicians
- Helpful resource coordination and patient navigation for senior services
- High ratings for bedside manner at urgent care locations
Common complaints
- Poor communication and responsiveness, including difficulty reaching staff or getting return calls
- Concerns regarding billing practices and unexpected facility service fees
- Difficulty in scheduling timely appointments for physicals or urgent concerns
- Experiences of staff being described as unkind, rude, or lacking empathy
In patients' words
"I have been trying to dispute a Facility Service charge of $399.00 that was so much higher than the actual Physician Service charge... There were no signs anywhere on the hospital maternity floor that stated charges would include both service and facility fees."
— BBB Complaint Summary"It is extremely [difficult] to get a nurse or provider to return a call, and patient concerns simply don't seem to be a priority. It's disappointing and disheartening to see such a large healthcare system fail to meet even the most basic standards if communication and responsiveness."
— Yelp ReviewMore clinics in Meriden
Infectious disease specialist | MidState Medical Center | Meriden, CT
Patients praise: Thoroughness in explaining conditions and treatments · Effective communication with patients.
Dental Group of Meriden-Wallingford
Patients praise: friendly, professional, and compassionate staff · efficient, timely, and organized office management.
Care Dental Associates
Patients praise: Many patients praise the staff for being professional, kind, and accommodating · Reviewers often highlight a comfortable and welcoming office environment, especially for anxious patients or children.
Connecticut Sleep Medicine, LLC
Patients praise: Providers are described as excellent, thorough, and attentive. · Patients feel listened to and comfortable during visits..
Hartford HealthCare HealthCenter - Primary Care - Meriden
Patients praise: High satisfaction ratings (e.g., 4.8/5) for individual primary care providers based on internal surveys · Access to a range of services at a single location, including family medicine and specialized care.
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