
Mercer Diagnostic Imaging
Medical Imaging • Mercer Island, WA
Ratings by platform
- Expected Health: 3.9/5 (97 reviews)
What patients say
Patients praise
- friendly and helpful front desk staff
- professional and gentle technicians during procedures like mammograms and ultrasounds
- relaxed and welcoming environment for some patients
Common complaints
- rude or unwelcoming staff behavior
- long wait times and disregard for appointment times
- delays in receiving medical reports
In patients' words
"The team was so very professional and helpful. The technician Linda was amazing! She was very thorough and very gentle during my Mamogram."
— LocalityBiz customer review"Grateful that my visit at the Kuser Rd location was quick, but unfortunately, the staff was not welcoming at all. When I asked simple questions that required a yes or no answer, I was met with rude and sarcastic responses instead of basic courtesy."
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