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Allison Hughes MD, PhD

Dermatology • Mercer Island, WA

★★★★☆4.4/5214 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 3.0/5 (22 reviews)
  • WebMD Care: 4.0/5 (15 reviews)
  • SalonDiscover: 4.6/5 (177 reviews)

What patients say

Patients praise

  • Dr. Hughes is described by many as knowledgeable, caring, and thorough
  • Patients appreciate the personalized and patient-focused approach to care
  • Positive outcomes for cosmetic and medical dermatological procedures reported by several patients
  • Helpful and friendly staff, when reachable

Common complaints

  • Difficulties with appointment scheduling, particularly online portal and phone responsiveness
  • Concerns regarding administrative professionalism and customer service efficiency
  • Occasional reports of feeling rushed during appointments
  • Specific clinical concerns related to follow-up care and procedure outcomes

In patients' words

"Dr Hughes is thorough and caring. She listens to concerns and answers questions without making me feel rushed. The only reason for 4 vs. 5 stars is the difficulty in making an appointment lately. The portal doesn’t work. The phones do not seem to be getting answered."

— SalonDiscover Review

"I can call their office 10xs a day and no one will pick... they don’t give u a meeting link or instructions ever! They need to seriously improve this!"

— SalonDiscover Review

"Dr. Hughes is amazing. She is a very knowledgeable Dermatologist, as well as a very friendly, down to earth, accessible, caring person. The Dr. and her staff treated me like a valuable patient, not a statistic or someone to rush through an appointment."

— Unilocal Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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