Merced Women's Health | Golden Valley Health Centers | California
Women's Health • Merced, CA
Ratings by platform
- Birdeye (Golden Valley Health Center): 4.7/5 star rating (283 reviews)
- Birdeye (Golden Valley Health Centers): 4.7/5 star rating (370 reviews)
- Birdeye (Golden Valley Health Centers): 4.8/5 star rating (430 reviews)
- Yelp (Golden Valley Health Centers - Merced): criticized as “WORST clinic I have ever been to” (no numeric rating captured in snippet) (review count not captured in snippet)
- Yelp (Golden Valley Health Center - brand page): 1.6 average rating (169 reviews)
What patients say
Patients praise
- Caring, informative women’s health provider(s) and staff helpfulness
- Clean environment / welcoming clinic atmosphere
- Quick or not-extensive wait time reported by some reviewers
Common complaints
- Long waiting times / being seen late
- Front desk/phone issues (e.g., long hold times, difficulty getting prescriptions processed)
- Rushed or dismissive care / staff not listening or appearing cold
- Communication issues and trouble with prescription/referral follow-through
In patients' words
"“Every time I have an appointment, they take about 40 min to let me in and see the doctor… They never see you on time.”"
— Birdeye review snippet for Golden Valley Health Center (Merced)"“From the moment I walked in the staff at the front was super helpful… The gyno Melody Castillo was supper informative and made me feel comfortable…”"
— Birdeye review snippet for Golden Valley Health Center (Merced)"“Having to wait on hold for 30 minutes everytime I call… is ridiculous.”"
— Birdeye review snippet for Golden Valley Health Centers (Merced)"“The women at the front desk would …” (review expressing severe dissatisfaction)"
— Yelp review snippet for Golden Valley Health Centers (Merced)"“She was with Golden Valley… the doctor was in and out of the exam room so quickly that she did not have a chance to ask any direct questions.”"
— The Intersection Reports article about concerns with Golden Valley taking over county clinicsMore clinics in Merced
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