Golden Valley Health Center - Women's Health-Merced - HCAI
Women's Health • Merced, CA
Ratings by platform
- Yelp: 1.6 out of 5 stars (brand-wide) (169 reviews (brand-wide))
- Healthgrades: 5.0 out of 5 stars (1 review)
What patients say
Patients praise
- Clean and welcoming office environment
- Appreciation for specific doctors who are described as empathetic, thorough, and caring (e.g., Dr. Misra, Dr. Melody Castillo)
- Some instances of friendly, helpful staff interactions
- Occasional experiences of quick, efficient service
Common complaints
- Long wait times before appointments and long hold times on the phone
- Reports of rude, dismissive, or unprofessional front desk and medical staff
- Feeling rushed, neglected, or that concerns are ignored during appointments
- Difficulties with scheduling, prescription management, and referral processes
- Concerns regarding inconsistent quality of care and lack of thoroughness from certain providers
In patients' words
"The women's clinic at Golden Valley Health Centers on Childs Ave. in Merced, CA is the WORST clinic I have ever been to. The women at the front desk would ..."
— Yelp"Many reviewers express dissatisfaction with long waiting times before appointments... while some staff members are described as friendly and helpful, others exhibit dismissive behavior towards patient concerns."
— Wheree"I think my doctor Dr. Misra is an awesome doctor with A LOT of heart... My doctor actually cares about his patients. He goes above and beyond..."
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