MFA Medical Group, Inc.
Primary Care • Merced, CA
Ratings by platform
- Birdeye (Aggregate): 4.7/5 stars (369 reviews)
- Birdeye (Aggregate): 2.0/5 stars (18 reviews)
- Yelp/MapQuest aggregate: 1.5/5 stars (6 reviews)
What patients say
Patients praise
- some providers are described as great, good listeners, and professional
- reports of prompt care and respectful treatment from specific clinicians
Common complaints
- rude and unprofessional staff, especially office management
- long wait times for appointments and responses to messages
- difficulty reaching providers or getting timely callbacks
- disorganized office operations
- concerns about being upsold on tests, medications, or devices instead of receiving personalized care
In patients' words
"A few staff members at the El Portel Suite A location are extremely rude and unfriendly towards patients and lack professionalism, especially the office manager."
— Yelp user review (Scar S., 2024)"Don't not go see any doctors in this group. All they care about is selling you tests, medications, or some devices. It takes super long to make an appointment and the doctor may spend five minutes..."
— Yelp user review (Yue L., 2025)"I saw Chio Saephanh, F.N.P. this week, and she was great! She has great listening, assessment & diagnostic skills. She is also a great communicator."
— Yelp user review (Donald G., 2024)More clinics in Merced
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