Dignity Health Medical Group - Merced, CA - CommonSpirit Health
Primary Care • Merced, CA
Ratings by platform
- Facebook: 66% recommended (868 reviews)
- ComplaintsBoard: 1.0/5 (26 complaints)
- Vivian Health: 3.0/5 (23 reviews)
What patients say
Patients praise
- Friendly and professional staff in some departments
- Some providers noted as kind and effective at explaining care
- Recognition for patient safety excellence in hospital settings
Common complaints
- Long wait times for appointments and in the emergency department
- Reports of unprofessional or rude staff interactions
- Perceived lack of attention to patient issues or pain management
- Communication gaps and perceived lack of empathy from some providers
- Concerns regarding facility cleanliness and environment
In patients' words
"The staff is always friendly and patient with him. He goes to Dr. Meyer and she’s always very good at explaining things in ways even he can understand."
— Online patient review"One of the two worst emergency rooms we have been at. My wife sprained her ankle and had a contusion on her head. We waited six hours only to have pain pills pushed on us. No ice, no water no checking in on us."
— Online patient review"Multiple reviews recount painfully slow waits and inconsistent attention to urgent pain or troubling symptoms, with patients feeling unheard and inadequately examined."
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