Meet the UH Lake Health Physician Group Mentor Family Practice ...
Primary Care • Mentor, OH
Ratings by platform
- Healthgrades (Dr. Daniel Brock): 3.5/5.0 (24 reviews)
- Healthgrades (Dr. Lillian Lopez): 2.3/5.0 (22 reviews)
What patients say
Patients praise
- Appreciation for specific physicians and nurse practitioners deemed professional and caring
- Some providers receive high satisfaction ratings (e.g., 4.9/5.0) on official UH platforms
Common complaints
- Difficulties with front desk and administrative staff communication
- Challenges in securing timely appointments with primary care providers
- Perceived lack of compassion or impersonal care from some providers
- Communication gaps regarding provider transitions or changes in practice status
In patients' words
"I feel Lake Family needs a huge attitude adjustment and would benefit from taking some courses on empathy and patient care."
— Patient review on LocalityBiz"On a positive note I found his Nurse Practitioner to be very professional & caring."
— Patient review on HealthgradesMore clinics in Mentor
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