Neurology & Neurosurgery Services | Cleveland, Ohio
Neurological Surgery • Mentor, OH
Ratings by platform
- Birdeye: 3.4/5 (aggregate for Cleveland Clinic medical centers) (33 reviews)
- Cleveland Clinic Provider Page: 4.9/5 (for Dr. Varun Kshettry) (14 reviews)
- Cleveland Clinic Provider Page: 4.9/5 (for Dr. Hyeyoung Seol) (18 reviews)
- Cleveland Clinic Provider Page: 4.8/5 (for Dr. Andrey Stojic) (25 reviews)
What patients say
Patients praise
- High level of physician expertise and clinical knowledge
- Attentive and thorough explanations during appointments
- Many patients feel heard and valued by specific specialists
- Professional and courteous interaction with medical staff
Common complaints
- Difficulties with appointment scheduling and coordination
- Concerns regarding billing practices and unexpected charges
- Inconsistent patient-staff communication and responsiveness
- Some reports of impersonal or dismissive bedside manner
In patients' words
"Dr. Kshettry treated me as a person, not just a patient. I would absolutely recommend him to anyone-- he is a fantastic physician!"
— Cleveland Clinic Provider Page"Customers express significant dissatisfaction with various aspects of Cleveland Clinic, including the booking process, service quality, and contact procedures."
— Trustpilot"Dr. Stojic is the very best doctor I've had throughout my life! He's kind caring and has a wonderful bedside manner."
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